Support

Need a hand? Most answers are below. For anything else, use the “Developer contact” email on Pawsumi’s Google Play page.

Playing

How do I play?

Draw one line with your finger to shelter Puff. When you lift your finger, the bees fly in and your line has six seconds to hold. Use less ink for more stars.

My line stopped growing.

Lines can't pass through Puff, the ground, ledges, thorn bushes or the hive, and each level has an ink budget shown by the meter at the top. Lift your finger to start, or tap Undo and try another shape.

I'm stuck on a level.

Tap 💡 Hint to see a dotted line that is known to work. You start with free hints, earn one for each finished pack, and can watch an optional ad for more. After a few tries you can also retry with 25% more ink.

Does the daily level change?

Yes, a new daily level unlocks each day at local midnight. It is the same for everyone and works offline. Missed days stay playable from the calendar.

Purchases & ads

How do I restore my purchases?

Open Settings → Restore purchases while signed in to the Google account you used to buy. Purchases also restore automatically when the app starts.

How do refunds work?

Purchases are made through Google Play. You can request a refund from Google Play under Payments & subscriptions → Budget & history.

A reward ad didn't load.

Nothing is lost. Ad requests time out after 8 seconds and are never shown later. Retrying a level is always free.

How do I change my ad privacy choices?

Settings → Privacy choices → Open privacy options (offered in regions where Google's consent message applies).

Data

Your progress is stored on your phone. See Privacy and Delete data.